Degraded Performance

Incident Report for CINC

Resolved

This incident has been resolved.

Posted Mar 14, 2023 - 11:26 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 14, 2023 - 08:56 EDT

Identified

The CINC Tech Team has reported that a subset of clients may see slowness in the CINC Application and/or receive errors intermittently, specifically within the Leads Dashboard page. They have identified the problem and are releasing a solution. Please continue to monitor the status page for updates.

Posted Mar 14, 2023 - 08:47 EDT

This incident affected: Agent Dashboard.