Database Refresh

Incident Report for CINC

Resolved

This incident has been resolved.

Posted May 27, 2021 - 16:38 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 27, 2021 - 16:02 EDT

Investigating

We are experiencing intermittent database issues and our tech team is aware. We will need to complete a system refresh. This will take 10-30 minutes & plan to be fully operational by 5pm EDT.

Posted May 27, 2021 - 15:46 EDT

This incident affected: Agent Dashboard, Homeseeker Website, Switchboard Sarah, Mobile Apps (CINC for Agents, Houses.net, Open Houses), and Email (Email - Processor).